Core Skills in Appraisal Effectiveness

The most comprehensive, 1-day appraisal course there is for healthcare professionals

Despite the vital nature of getting appraisals right, few have ever received training in how to set up and conduct appraisals effectively. Appraisals form an essential component of revalidation, recertification and relicensing and remain the core methodology for tying organisational priorities to individual goals, activities and competency. The appraisal itself can be a stressful experience for both appraise and appraiser, where effective communication skills are essential. This powerful course addresses all vital components in a comprehensive manner, leading to improved appraisal effectiveness, greater confidence and enhanced impacts on performance as a whole.

This course is primarily aimed at APPRAISERS. If you are seeking guidance as an appraisee, ready for revalidation then we suggest our course APPRAISALS, REVALIDATION & PORTFOLIOS

• Understand & apply key performance & appraisal principles
• Structure appraisals for maximum benefit and ease
• Develop a positive and supportive approach
• Manage emotions and negativity
• Save time by getting appraisals right first time, every time
• Avoid common appraisal pitfalls

• Key principles in organisational performance – where appraisal fits
• The role of appraisal in revalidation, recertification and relicensing
• Defining appraisals and the appraisal process
• Establishing a robust, performance-enhancing appraisals framework
• Tying appraisals to departmental objectives and core priorities
• Building commitment & reducing negative reactions to appraisals
• Conducting appraisals without undue stress – creating the right conditions
• Productivity versus competency-based appraisal
• Structuring appraisals - person centred approach
• Preparing for appraisals – continuous and immediate preparation
• Data collection to feed appraisals and enhance objectivity
• Use of 360 degree feedback in appraisals – systems, process and pitfalls
• Bringing patient feedback into the appraisal process
• Group appraisal approaches
• Appraisal feedback - effective communication skills in the appraisal scenario
• Managing emotion in the moment
• Understanding psychology in appraisals – considering the individual
• The Personal Development Plan (PDP) – the output of appraisal
• Creating effective PDPs that drive development and contribute to improved performance
• Personal contracting to PDPs
• Appraisal pitfalls and how to avoid them
• Legal considerations in appraisals
• Special considerations when there are performance or competency concerns
• Approaching poor performance appraisals positively and supportively
• Special considerations in appraising doctors on short rotations
• Managing perception gaps between appraise and appraiser

A meeting room based course with an engaging mixture of lectures, exercises, discussions, anecdotes and case histories resulting in a high quality learning experience that is stimulating & enjoyable.

These are other courses that provide a good companion to this course.

• Managing & Supporting the Poorly Performing Doctor