Relationships, Conflict, Assertiveness & Interaction

Helping consultants & juniors successfully assert themselves is an area we approach very supportively, developing capability without ever changing the person inside. It’s so easy for those to whom assertiveness doesn’t come naturally to feel manipulated, bullied and sometimes not quite in control. Despite your exceptional level of knowledge you may suffer low self esteem and a lack of confidence when it comes to being assertive. On the flip side, you probably wouldn’t want to be thought of as rude or forceful.

Our ability to get on with our peers, manage tension, interact effectively and behave in a productive, respectful fashion is one of the key determinants of organisational performance. This course delivers an advanced understanding of how people are wired, what motivates their behaviour both normally and under situations of opposition or conflict and how to deal with this. Participants gain huge self-awareness into the own behaviour and how this can impact people who are different.