Leadership Masterclass for Healthcare Professionals

One of the cornerstones of effective healthcare performance is the quality of leadership

Leadership Masterclass represents the latest thinking in how to drive groups of people to achieve great things. Focusing on both the leadership of self and others, it provides a deep level of insight into current theory and how it can be deployed in the leadership, motivation and influencing of people. At a practical level, it will help you provide strong guidance to people in a wide variety of scenarios from every day working to a sudden crisis. If you are in a leadership role, whether clinical or managerial (or both!), you will find this course immensely useful in helping you achieve your goals, targets and initiatives by providing practical strategies aimed at moving groups, departments or whole organisations in a consistent, aligned direction with maximum motivation.

IMPORTANT VALUE-ADDED COMPONENTS

• Behavioural Drivers Questionnaire & Feedback - to help you evaluate and develop your approach
• FREE Bonus E-learning – Understanding People - to really develop your ability to lead different individuals
• FREE Bonus DVD Programme - Effective Leadership in Times of Turbulence

These value-added components provide essential further insight whilst ensuring we can focus on the most important aspects of leadership development on the course itself.

• Achieve at a higher level, more easily and speedily
• Adopt the strategies and approaches of high performance leaders
• Develop the characteristics & traits of an influential leader
• Inspire people through vision & clear direction
• Motivate and inspire greater performance in individuals & groups
• Develop emotional mastery and utilise it to influence
• Create high performance, rewarding environments
• Achieve projects faster

PRE & POST COURSE COMPONENTS

Leadership Masterclass is supported by two important and valuable extra components.

Medicology Behavioural Drivers Questionnaire (BDQ)

• Understand your own psychology more and how this influences your style
• Gain important insight that allows you greater behavioural flexibility
• Discover typical leadership traps and pitfalls that like groups often fall into
• Improve your ability to lead individuals and groups who are different

Understanding People E-learning

• 3 Guided Learning Hours
• Develop much deeper insight into the psychology of different individuals
• Improve your leadership ability to influence, engage & persuade
• Resolve conflict more easily
• Create consensus and stimulate action more effectively

Effective Leadership in Times of Turbulence DVD

• 3 Learning Hours - 3 important topics
• Service risk in challenging times – an examination of typical traps in turbulent times
• Stress & paralysis – the impact of uncertainty and risk on individuals and teams
• Critical behaviours of leaders in times of turbulence – restoring & maintaining morale, order, certainty and security
• Full video & audio capture of live programme, complete with slides

DELIVERED PROGRAMME

• Leadership in the context of the evolving healthcare landscape
• Clinical & financial challenges facing our health service
• The 6 Core Components of Service Excellence
• Leadership versus Management
• Core principles of transformational leadership
• Enabling leadership to happen effectively  - WILL, SKILL, CAPACITY & AUTHORITY
• Leadership styles and when to deploy them
• Understanding the Core Components of Effective Leadership

         o Inspire Trust & Confidence
                - Qualities of effective leaders
                - How to develop trust – above and below
                - The importance of confidence throughout your team
                - The art and science of encouraging effective followship

          o Clarify Direction & Purpose
                - The importance of purpose in motivation & commitment
                - Understanding and creating an effective direction cascade
                - Creating and leading a clear vision of service success
                - Translating strategic objectives into operational reality
                - Communication effectiveness in the direction cascade

          o Align Systems & Processes
                - The principles of organisational enablement
                - The theory or constraints
                - Formal and informal systems
                - Developing a system improvement plan
                - Adopting improvement techniques and science

          o Know the People
                - Understanding people and their behaviour
                - Recognising different behavioural styles
                - The motivations and drivers of behaviour
                - The importance & application of human need theory
                - Making best use of people’s strengths whilst avoiding their pitfalls
                - Emotional intelligence – accessing the hearts, not just the minds

          o Release Potential
                - Creating an environment in which potential flourishes
                - Fostering innovation
                - Stretch-support techniques to develop competency
                - Continuous organisational learning

          o Influence, Communicate & Engage
                - The art and science of influencing
                - Influencing groups versus individuals
                - THINK, FEEL, DO methodology
                - Improving communication effectiveness
                - The art of engaging everyone

• Creating Excellence in the Core Roles
• Stakeholders & Ambassadorship
     - Who, why and the nature of their agenda
     - Improving stakeholder interaction
     - The importance of stakeholders for future business stability
     - Creating effective stakeholder strategies

A fast-paced course with a highly practical orientation, designed to equip participants with a higher level ability to lead groups of people. The course consists of an engaging, stimulating and thought-provoking mixture of formal lectures, case studies, discussions and examples. IT now comes with the added benefit of additional e-learning support and a DVD programme on leading in times of turbulence, so important today.

These are other courses that provide a good companion to this course.

• Management Masterclass for Consultants