Change Management Masterclass for Healthcare Professionals

Get change right from the start - maximum achievement with minimum resistance

Change is the one constant facing just about every service in the emerging landscape, whether it is new ways of working, financial reform or a major project. The easy way is to set it up right in the first place, ensure you get the right people on board, then plan and execute in a timely fashion with minimal resistance. This requires the right knowledge, insight and skills and that's exactly what this course is designed to deliver. Focused, practical and cutting to the heart of the real difficulties in change.

This is a comprehensive course with lots of practical examples and an opportunity to practise and explore change strategies without risk. It is designed to give you substantial expertise in getting change right.

• Thoroughly understand the change environment in the NHS
• Identify the common pitfalls and blocks to change
• Plan changes effectively to avoid the pitfalls & overcome the blocks
• Engage and support staff effectively during change
• Ensure performance is maintained throughout organisational change
• Communicate effectively through the change process
• Overcome resistance to change and make it happen
• Ensure that all change is business-savvy and risk aware

• Change in the context of the modern NHS
• What sorts of changes can we look forward to
• Types of change and their impact on choice of change methodology
• Understanding human reactions to change & how to predict them
• Psychological effects of change and how to mitigate them
• Maintaining morale through change, especially change with consequences
• Adopting an effective change model - 12 point process for change
• Planning your change effectively
• Utilising force field/ gap analysis in change
• Stakeholder mapping in change
• Developing a clear understanding of individual and group interests
• Creating a compelling vision for the output of the change
• Preparing people & processes for change - creating the right conditions
• Attaching the necessity for change to organisational purpose and immediate priorities
• Gaining action & sustaining performance through and beyond change
• Overcoming resistance to change
• Developing a resistance strategy
• Change and project risk
• Quantifying and qualifying risk
• Engagement of staff in the change process
• Organising the change team for maximum effectiveness
• Supporting staff through organisational change
• Developing & implementing an effective communication strategy
• 6 key pitfalls in organisational change

These are other courses that provide a good companion to this course.

There are no related courses at present.