Core Skills for the Newer Consultant

A raft of practical strategies built into an easy to manage framework that ensures you excel as a consultant, gain the best from your staff and carry yourself with utmost professionalism.

The change from a principally learning doctor to a principally leading one is often a baptism of fire and yet with the right principles in place can be a smooth transition that leads to a life long exceptional career. This course is designed as an intensive submersion into the key areas necessary to succeed in to be an exceptional consultant. Covering everything from new found managerial responsibility to fiscal probity, risk, governance and even the business of health, it acts as a comprehensive framework packed with the practical application of core skills. A powerful kick-start to any consultant career.

• 15 CPD Points over 2 days with additional support material
• FREE E-learning support module - Optimising the Management & Supervision of Doctors in Training

• Understand the true role of a consultant in the modern NHS
• Appreciating the business of health and the role you play in it
• Gain the self management skills necessary to ensure you achieve effective work-life balance
• Understand how to ensure you don’t end up before the GMC
• Build presence as a new leader
• Ensure the delivery of a safe and robust clinical service
• Learn to work with the wider stakeholder agenda
• Become an exceptional mentor to up-coming junior staff

2-DAY DELIVERED PROGRAMME

INTRODUCTION

• The consultant role in modern healthcare
• Defining the key challenges facing a consultant today
• Key transitions necessary for success as a consultant
• Engaging in the business of health
• Understanding Trust priorities, their drivers and impacts
• Trust versus clinical responsibilities
• New role, new priorities - unique elements of the consultant role

SELF MANAGEMENT

• Achieving balance between clinical and non-clinical priorities
• Time management essentials for the newer consultant
• The importance of work-life balance and the impact of responsibility
• Key pitfalls and how to avoid them
• Self support mechanisms - balancing self-reliance with support
• Principles of trust and probity - ensuring you are beyond reproach
• Taking responsibility for development of self

MANAGEMENT OF OTHERS

• Developing presence as a new leader
• Creating and deploying a strong team
• Setting effective direction
• Creating the right environment
• Essential delegation skills
• Resolving difference and conflict

RISK & GOVERNANCE

• Understanding the consultant’s balance of responsibilities
• Engaging the whole team in clinical governance
• Core principles in risk analysis & management
• Managing identified risk - protection of self, team & Trust
• Management of complaints
• Avoiding complaint escalation

WORKING WITH WIDER STAKEHOLDERS

• Defining the stakeholders in modern health
• Understanding and rationalising differing priorities
• Working effectively with Primary Care
• Supporting the clinical director
• Principles of the patient as stakeholder
• Managing unreasonable requests
• Special groups e.g. temporary residents, migrant populations

LEADERSHIP OF JUNIOR DOCTORS

• Leadership model for modern juniors
• Setting effective direction early for juniors
• Getting the best from non-core trainees e.g. GPs
• Balancing clinical & educational priorities
• Creating an effective support, mentoring & supervision framework
• When you have concerns about a junior
• Resolving common complaints regarding juniors
• Ensuring that your juniors leave in the best possible condition

E-LEARNING SUPPORT MODULE

Optimising the Management & Supervision of Doctors in Training

• The changing nature of training and trainees
• Passing assessments versus real life clinical knowledge and skill
• The right foot – inducting for maximum performance
• Aligning trainees with service priorities and vision
• Developing the right implied contract between service and trainees
• Alternative models for more effective use of juniors
• Getting trainees up to speed – fast and safely
• Application of the Pareto Principle in the early days
• Sorting out the overwhelming burden of information
• Balancing learning with delivery – creating the win-win
• Creating a productive gameplan for trainees
• Ensuring that trainees don’t undermine service finance
• Ensuring trainees deliver the right experience
• EGOR model for supervising & monitoring junior doctors
• Applying new models of supervision with reduced consultant continuity
• Fostering self-reliance in meeting learning goals
• Using coaching techniques to help support development
• Critical holes in the trainee of today
• Developing lost skills & confidence
• Providing appropriate support to new trainees
• Tell-tale signs of a doctor in trouble
• Ensuring that problems are identified early
• Conducting root cause analysis in performance issues
• Mentoring to restore or augment knowledge and skills acquisition
• Managing issues identified towards the end of a rotation

This is a highly interactive, fast paced courses with lectures, discussions, exercises and cases.

These are other courses that provide a good companion to this course.

• Assertiveness without Aggression