Management Masterclass for Consultants

Probably healthcare's most comprehensive and effective management course for senior clinical staff.

There`s a world of difference between managing patients and managing services and yet many consultants find themselves in charge of large numbers of people and huge budgets without formal training or development. Management Masterclass is designed to look practically at how you can excel in your role as manager in the context of today`s NHS and your concurrent role as a consultant. With an emphasis on creating effective clinical and team performance it gets to the heart of modern management science in a medical context. Comprehensive, fast paced and highly practical. Already one of the most comprehensive management programmes around, Management Masterclass now comes with valuable, additional support materials and tools, including:

• Pre-course Management Effectiveness Assessment Questionnaire
• FREE e-learning - Optimising the Management & Supervision of Doctors in Training
• 8 Core Components of Clinical Business Excellence Management Guide

These additional components ensure that you not only develop the right insight and skills but also reflect and evaluate your own management style and consider how best to implement the principles and practises learnt.

• Delineate clearly your management role from your clinical role
• Develop flexibility in your management style to improve effectiveness
• Learn how to structure a team or department for maximum performance
• Understand how to create positive action & commitment in staff
• Expand your communication skills to enhance effectiveness
• Learn how to address performance issues constructively
• Create a more harmonious working environment
• Deal effectively with the current stress of a changing NHS

Pre-course Management Effectiveness Assessment Questionnaire

This questionnaire is designed to allow you to reflect on your own management style, as well as management practise within your department. This has the benefit of improving your own understanding of how the course concepts and practises relate to you personally whilst also ensuring that you approach each topic with some insight into what's currently done in your department.

FREE e-learning - Optimising the Management & Supervision of Doctors in Training

This valuable e-learning support programme, worth £90, focuses on how we need to adapt our deployment, management and supervision of junior doctors in light of the emerging competitive marketplace and changes to junior doctor training. Covering everything from strategically utilising juniors to improving induction, it will act as a catalyst to optimising what you get out of your juniors, as well as how well they progress within your department.

8 Core Components of Clinical Business Excellence Management Guide

All services need an effective business model to run alongside their approach to delivering clinical excellence. This valuable guide creates a robust framework for service management consistent with the emerging healthcare landscape and identifies exactly what needs managing for a service to be successful. Additionally, it contains essential guidance on establishing and maintaining effective performance management in both business and clinical performance parameters, vital for effective functioning today.

DELIVERED PROGRAMME

• Doctors as managers in the current NHS - understanding the contect
• Rationalising the business versus the clinical context – the eternal tug of war
• Cornerstones of management effectiveness
• Organising people – models of high performance organisations

                  o    Fayol’s Wheel of Managerial Activity
                  o    Industrial Humanism Model of Management Effectiveness
                  o    Creating winning, high growth organisations

• What makes an organisation a great place to work with the very best people?
• Ensuring the correct management focus – Understanding Mintzberg

                  o    Modern Mintzberg – improving operational service management
                  o    Avoiding typical pitfalls in your approach to management

• Developing management style flexibility to increase effectiveness
• The art of getting stuff done – project & programme management techniques
• Operational organisational skills
• What needs managing?
• Managing different ‘things’

                  o    People
                  o    Continuous work
                  o    Projects & episodic work
                  o    Meetings

• Workload prioritisation based on purpose, risk & timeliness
• Establishing the attributes of a high performance environment
• 10 Facets of Team Effectiveness
• Conducting & utilising a team effectiveness audit
• Influencing the dynamics of departmental/ team performance
• Driving operational efficiency improvements – more for less, more easily
• Creating clinical pathway improvements from a clinical business perspective
• Translating direction into productive action
• Ensuring that everyone works in the same direction
• Gaining ownership & action from team members
• Mastering management communication
• Utilising an effective communication framework to ensure clarity
• Managing interpretation & meaning
• Core principles in performance management
• Managing poor performance scenarios – immediate versus longer term solutions

These are other courses that provide a good companion to this course.

• Leadership Masterclass for Healthcare Professionals