Core Skills in Clinical Effectiveness & Improvement

Ensuring that services deliver the very best outcomes consistently

Clinical effectiveness is an absolute baseline today. Dropping the clinical ball can result in adverse media attention and reputational risk, not to mention the distress to patients and impact on morale. Services need to compete on quality to ensure their enduring success, especially as the number of providers increases within a locality. This course is packed with strategies, advice and skills to assist you in taking clinical effectiveness to th enext level, regardless of starting point. Leadership & management with a clinical focus!

• Maintain & improve clinical performance in an increasingly cash starved environment
• Successfully engage, deploy & perfomance manage your teams under stategy formation
• Significantly improve clinical outcome: aligning systems & processes / service re-design
• Organise effective risk & governance systems
• Continually achieve targets & standards with greater ease

• Understanding clinical effectiveness in the context of the modern environment
• Outcome under the spotlight – taking a proactive approach
• Organising principles for clinical effectiveness
• Understanding WILL, SKILL, CAPACITY & ACCOUNTABILITY
• Core components of a clinical effectiveness strategy
• Re-thinking clinical portfolios
• Re-thinking care pathways for improved quality and experience
• Clinical effectiveness from a financial perspective
• The patient experience component of clinical effectiveness
• Achieving targets and standards with greater ease
• Approaches to service re-design with clinical effectiveness in mind
• Establishing a clinical effectiveness strategy
• Engaging teams in strategy formation to maximise accountability
• Deploying teams for maximum clinical effectiveness
• Setting effective direction for the clinical team
• Daily principles of clinical effectiveness
• Establishing clinical service indicators
• Quality versus performance indicators – the importance of both
• Lead versus lag measures – know the difference
• The role & leadership of audit
• Process and methodology for performance feedback
• Early warning methods to keep results in track
• Performance management of clinical effectiveness
• Setting a clinical improvement strategy
• Organising principles for an effective improvement project
• Typical roles & responsibilities
• Effective project leadership in the clinical improvement context
• Establishing accountability to improve action
• Aligning systems & processes for better clinical outcome
• Approaching service re-design for improved clinical outcome
• Improvement science – applying the approaches
• Pathway analysis & re-design
• Clinical observational techniques
• Bringing lean into the clinical arena
• Organising effective risk & governance systems
• Maintaining focus and ensuring effectiveness is a team sport
• 10 habits of highly clinically effective teams

A fast-paced course consisting of an engaging, stimulating and thought-provoking mixture of formal lectures, case studies, discussions and examples.

These are other courses that provide a good companion to this course.

• Core Skills in Cost Improvement for Clinical & Non-Clinical Leaders