Core Skills in Clinical Governance

Develop a culture of excellence and safety, hand-in-hand with competitiveness

Clinical Governance has become the backbone for ensuring that NHS organisations are accountable for continuously improving the quality of their services and safeguarding high standards of care, by creating an environment in which clinical excellence will flourish. Since its inception in 1998 its prominence has consistently grown and its profile widened to encompass an ever growing set of clinical and non-clinical influences. Despite this, many front line service providers feel inadequately equipped with the knowledge, skills and resources to ensure that Clinical Governance delivers all that it promises. This practical, comprehensive and interactive 1-day course provides you with the essential knowledge and tools you need to drive forward service development and progression with increased quality and patient safety is at the heart and where the whole multidisciplinary team wants to be involved because of their recognition of the true benefits Clinical Governance delivers.

• Understand key principles in Clinical Governance
• Gain engagement and support from the whole clinical team
• Identify and mitigate both clinical and non-clinical risks
• Manage incidents and complaints effectively
• Drive service improvements utilising Clinical Governance
• Develop a range of tools and strategies to maximise your effectiveness

• What Clinical Governance is and is not
• Relationship with corporate, integrated & shared governance & standards for better health
• 7 pillars of Clinical Governance
• Involving the whole team in Clinical Governance - How do we ensure buy in
• Pareto Principle in relation to Clinical Governance
• Developing a model for Clinical Governance that delivers sustained improvements in quality
• Making Clinical Governance part of organisational culture
• Aligning clinical governance with strategic effectiveness and vision
• Developing a clinical effectiveness strategy
• Clinical audit models
• Performing risk assessments
• Risk Management Strategies – protection of patient, self, team and trust
• Involving public and patients – are they the same or different?
• Developing a public and patient involvement strategy
• How can we learn from the patient experience?
• Developing an open culture over incident reporting
• Learning from complaints and clinical incidents
• Management of serious incidents and root cause analysis
• Use of an incident decision tree
• Effective communication to prevent complaints escalating
• Ensuring the right outcomes are measured
• Developing a culture of clinical leadership and life long learning
• Implementing Clinical Governance outcomes
• RAID model for implementing change
• Communicating clinical governance outcomes to senior management teams & across organisations

The course consists of an engaging blend of lectures, exercises, discussions & case studies designed to truly embed the principles whilst developing the practical application of them. Course numbers are low to encourage discussion and debate, whilst ensuring that everyone has the opportunity to examine issues pertinent to them.

These are other courses that provide a good companion to this course.

• Core Skills in Finance & Financial Management for Clinical Leaders